Delivery

Lingerie UK Delivery

All orders received before 4pm Monday-Friday will be processed and despatched the same day (excluding Bank Holidays) via 1st Class Royal Mail Recorded Delivery. Delivery is free to all UK address on all orders over £50.

Please note for security reasons all Lingerie UK parcels have to be signed for. Please do not worry, if you are not in to receive your parcel Royal Mail will leave a card telling you where you should collect your discreetly packaged order or how to arrange for redelivery at a time convenient for you.

When will your Lingerie UK order be delivered?

UK Standard Delivery orders are sent via 1st Class Royal Mail Recorded Delivery.

UK Express Next Day Delivery are sent via Royal Mail Special Delivery.

All orders placed before 4pm UK time Monday-Friday are despatched the same day.

Orders placed at the weekend and Bank Holidays are despatched on the next working day.

Standard Delivery orders arrive 1-3 days after despatch.

If you have selected Express Next Day Delivery to a UK address and ordered by 4pm UK time, your order will arrive the next working day after despatch.

If you place an order for Express Next Day Delivery on a Friday, please be aware that your parcel will not defiantly be delivered on the Saturday morning, however most parcels still arrive the next day. If not please expect your parcel on the Monday morning.

UK Delivery Charges

Standard Delivery - First Class Recorded Post
Delivery to UK addresses for orders under £50.00 costs £2.90. Delivery will take 1-3 days.

Express Next Day Delivery - Royal Mail Special Delivery
Select Gold- Royal Mail Special Delivery from the shipping drop down options through checkout. This guarantees delivery to mainland UK addresses by 1pm the next working day. Express next-day delivery costs £7.50.

International Delivery Charges
Debbie Winters ship to Europe via Royal Mail Sign For Service, this costs £10.00 and delivery will take 6-8 working days.

Satisfaction and Returns

If you are not fully satisfied with any goods, please email us at returns@lingerieukonline.co.uk or contact us on 01727-875548 and we will be happy to issue you with a returns number or offer you an alternative product. All returned garments must be in unused original condition and TAGS must not be removed.

All returns must be made within 14 days of receiving your order. Once we have received and checked the garments we will offer you an exchange or refund to your credit card within 14 days, excluding all shipping fees.

All returned garments which are shipped via our free of charge carriage, will be subject to a £2.90 handling charge.

All returned garments for exchange will be subject to an additional shipping charge of £2.90.

Returns Address

Lingerie UK
Unit7, Park Ind. Est
Frogmore
St Albans
Herts, AL2 2DR

Postage and Packing

Great Britain £2.90
Europe £10.00

All UK deliveries are made via Royal Mail Recorded Delivery service and International orders are shipped by Royal Mail Sign For Delivery.

Gift Wrapping Service and Special Message Cards

You can delight a friend or loved one with the gift of luxurious underwear? And what better way to make it extra special, than by having it arrive at their doorstep, perfectly presented, bearing a card with warm words written by you?

To make someone's day, simply select the GIFT WRAP option in the checkout process. You will be asked to specify the message you would like included. The charge for gift wrapping is £4.95.